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Features Built Around Your Workflow

Not just a list of modules — every feature solves a real operational problem Kenyan facilities face daily.

Patient Flow Management

Patients wait too long and records get lost between departments.

Patient Registration

  • Auto-generated MRNs (MRN-YYYYMMDD-XXXX)
  • Kenya location hierarchy (47 counties)
  • Emergency contacts & relationships
  • Sensitive patient access control (HIV, GBV)

Triage

  • KETA color-coded priority system
  • Vitals-based severity scoring
  • Real-time queue with public display
  • Emergency alerts & critical SpO2 warnings

Queue & Scheduling

  • Room-aware clock-in for staff
  • Clinic session auto-open/close
  • Weekly roster grid with 13 shift types
  • Cross-facility conflict detection

Clinical Records

Paper notes are slow, illegible, and impossible to search.

Encounters & Vitals

  • SOAP-formatted clinical notes
  • Vitals recording & trending
  • ICD-10 diagnosis coding with search
  • Treatment plans & templates

Inpatient Management

  • Ward dashboards & bed occupancy
  • Admission / discharge / transfer
  • Auto-generated beds from ward capacity
  • Nursing notes & ward rounds

Billing & Revenue Cycle

SHA claims take hours, and cash collections are hard to reconcile.

Billing & Invoicing

  • Auto-generated invoices from encounters
  • Payment recording (cash, M-Pesa, insurance)
  • Discounts & write-offs
  • Revenue dashboards

SHA Claims

  • All 15 DHA APIs integrated
  • Eligibility verification at registration
  • Pre-auth & claims submission
  • Real-time claim status tracking

Pharmacy & Lab

Stock-outs, expired drugs, and lab turnaround times hurt patient care.

Pharmacy

  • Prescription management & dispensing
  • Batch tracking & expiry alerts
  • Stock levels & reorder points
  • Drug interaction warnings (AI)

Laboratory

  • Order entry & sample tracking
  • Result verification workflows
  • Critical value alerts
  • Auto-billing on order completion

Reporting & Compliance

MOH reports are manual. Auditors find gaps in data protection.

KHIS / DHIS2 Reporting

  • MOH 705A, 705B, 731 auto-generated
  • Push directly to KHIS
  • Custom dashboards & analytics
  • Facility-level & org-level views

Security & Audit

  • Kenya DPA 2019 compliant
  • Fernet (AES) encryption for PII
  • 7-year audit trail retention
  • Active shift enforcement for writes

AI Clinical Intelligence

Clinicians need decision support at the point of care.

TibaBot AI

  • Drug interaction warnings
  • ICD-10 coding assistance
  • Care plan suggestions (KSTG-aligned)
  • Lab result interpretation

Offline-First Architecture

  • Full functionality without internet
  • Bi-directional sync
  • Conflict resolution on reconnect
  • Local SQLite + cloud PostgreSQL

What Your Team Actually Uses

Every screen below is from a live Vitora instance running at a Kenyan facility.

Vitora patient registration and records management

Patient Registration

Vitora KETA triage queue with color-coded priorities

Triage & Queue

Vitora billing module with invoicing and payment tracking

Billing & Invoicing

Vitora pharmacy management with prescriptions and stock

Pharmacy

Vitora laboratory module with order tracking and results

Laboratory

Vitora appointment scheduling with patient bookings and calendar

Appointments

Vitora staff scheduling with weekly roster grid

Staff Scheduling

Integrations

SHA

SHA / DHA

All 15 Digital Health Agency APIs — eligibility, pre-auth, claims, status.

KHIS / DHIS2

Automated MOH reporting — 705A, 705B, 731. Zero manual entry.

M-Pesa

Direct payment processing for patient convenience and faster collections.

Walk Through Your Workflow

Pick your departments — we'll demo those modules with your actual patient flow.